Even though I was a non-patient visiting the area, he worked me in between patients immediately when I told him I was experiencing pain. He was very knowledgeable and attentive. I am very leery of dentists and only went due to the severe pain of a tooth that had a root canal completed out of state. However, he has helped to change that perspective since he successfully diagnosed the pain through a methodical process and actually listened to what I was experiencing. He also explained his diagnosis in an easy to understand manner.
Additionally, a week after the appointment I received an Explanation of Benefits from my insurance company. It looked like I had overpaid my copay. I emailed him a copy of the insurance letter and my receipt, and within 12 hours, he had a check in the mail refunding the difference! Truly a standup practice he is running!
About Front Desk: The front desk was attentive and polite.