I have need to move ahead with dental implant surgery for
two years. I am in Virginia for the summer and my family
was told that DDS Karl Smith's office was the place to go for
perio work. My daughter went first and came back glowing.
My first contact with his office was with his helpful staff member
Beverly Wilburn, who patiently worked with me on email about
my needs. All emails were answered ASAP as window of being
here to do work was closing. DDS Smith even went above and
beyond to review my work needed even before an in office
appointment was booked.
After two years of trying to find the right office to do the implants, in one visit filled with obvious expertise, handholding by an amazing front desk staff, and their ability to make this all
happen within a two day time frame, a 5 star rating is not enough.
The staff made me feel welcomed, comfortable, and built
confidence for a process that I had resisted for two years.
The lst stage with bone grafting has gone without a single problem, the promise of no memories of the work came true,
and I know I am in the hands of a very experienced master of
The proof on my part, I will now fly across the country two
more times next year to finish the work and will be happy.
About Front Desk: Front Desk Staff are 5 stars.
People have gone above and beyond on the phone and
in person to help me with scheduling, information, and forms.
On the phone, in person, on facebook they are the best!!!!!!!!!!!
About Hygienist: 5 star treatment and I learned some new things about
taking care of my mouth.
Hygiene time: 40
I know this doctor: one month