out of Read Reviews for Dr. David O'Brien
Completely ignores you unless you are associated with the military.
About Front Desk: Mary, the office manager was extremely rude. Laughed at how long I waited. She made up a price for me to pay, because I like a different oral surgeon better.
Front desk:
Hygiene rating:
About Hygienist: Does not smile. For a person who does teeth. You need to smile.
Hygiene time: 120
My Experience: Other
Duration: 120
I know this doctor: 3 Years
Agree 0
Disagree 0
Agree 0
Disagree 0
Dr. O'Brien did a great job during the consultation phase. I clearly knew what my treatment would entail and the expected outcome. The surgical removal of a broken tooth from infected gums was executed masterfully and without any pain. My follow up exam went well. Overall I am very pleased.
About Front Desk: Efficient and courteous professionals.
Front desk:
Agree 1
Disagree 0
Agree 1
Disagree 0
Dr. OBrien did a tooth extraction for me. I had no pain, and was asleep for procedure. He was super quick. The receptionist, Donna was super nice, and very helpful making appointments. Jeanette, however, is the reason I would not recommend his office. Her customer service skills are very bad. I was very apprehensive about my procedure, and she made my experience worse. My spouse and I both had a few questions about the cost. We wanted to clarify we could afford it. She acted very irritated with any question we asked- to the point of being rude. She was very smart in her tone and demeanor. I was scared, and she would not let my spouse come back with me to talk to Dr. OBrien. We had already seen her let other family members go back before I was called. We were both very upset. My post op visit, I was seen by his assistant with dark hair, not him. I was in extreme pain. She was also rude to me and my spouse. I was given new verbal instruction on the care of my mouth. I asked her to write them down for me, and she suddenly had an attitude. The doctor does not have the office staff needed to have a great experience there.
About Hygienist: I did not have my teeth cleaned, just an extraction.
I know this doctor: 2 days
Agree 0
Disagree 0
Agree 0
Disagree 0
