Dr. O'Connell took his time to discuss every option available to me in regards to a dead tooth so that I knew what to expect including the costs and risks involved.
Once the decision was made on a root canal, he explained each part of the procedure and made sure I was totally comfortable throughout.
He turned what could have been a stressfull situation into a no problem at all visit.
The office may not have all the bells and whistles of other practices, but his experience and attention to detail are far more important than having a spa-like environment to lounge in while waiting to be seen.