Connect with Dr. Peter Sheehan DDS Orthodontist in Germantown, MD

Dr. Peter Sheehan DDS - Orthodontist

5.0 based on 8 reviews

1 Rating out of 5 stars

301-972-0600

Germantown, MD

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Dr. Peter Sheehan Rating 5.0 stars based on 8 reviews $$$
Health Spa Facilities
First Class Service
Painless Procedures
Superb Results
Expensive Cost
Read Reviews for Dr. Peter Sheehan
Review 1 by Stars: 3.0 on Link
This office very rough and unprofessional. Front desk staff doesn’t doing there’s job.

About Front Desk: Front desk staff doesn’t doing there’s job. I informed front desk (Lisa) that I have insurance and they are covering 70% of retainer cost. At the appointment my daughter received retainer and left. One hour later Lisa call her when she was on her way to college, and roughly informed her that she have to immediately return and pay full amount for the job. My daughter called me, scarred and crying, try to tell me about the call. I called back to the office and Lisa repeated me the same thing that I have to immediately pay for the visit. I reminded her, that prior to scheduling the appointment, I provided the office with my insurance information and she sent pre-estimate to insurance, and received approval for payment. She didn’t want to listen me, and repeatedly was stating that I have to pay today, since retainer was given to my daughter. I told her that my daughter can return retainer and pick it up when payment will be completed. She told me OK, but one hour later call me back and tolled that they can’t take retainer back. I repeat her that office has my insurance information and they should send the bill to them. I asked her to send me invoice as soon as they will receive insurance payment and promised to pay my portion as soon as insurance will pay them. One month later Lisa left voice mail on my wife’s cell phone, that if we will not pay amount in full, then they will send it to collection. I called back to her, and she the same rough way start threatening me with collection bureau. She stated that they sent bill to insurance, but they will not send payment to them and I must pay right now or they will send it to collection. I called to insurance to verify, and they told me that dental office incorrectly completed paperwork and didn’t check the box to send payment to the office. In this case they will send payment to me, but since it was just processed it will take 10 to 15 days to receive the payment. This office very rough and unprofessional.

Front desk:

My Experience: Braces

Duration: 20 month

I know this doctor: 3 years

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Review 2 by Stars: 5.0 on Link
Dr Sheehan has treated all three of my children. He and his staff has done a wonderful job and my kids don't mind going. His front office staff is excellent and always make you feel welcome. Nothing but positive experiiences

I know this doctor: 10 years

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Review 3 by Stars: 5.0 on Link
Other office staff could learn a lot from Dr Sheehan's staff. They are very helpful and friendly. The office is state of the art and the kids and adults don't mind spending time there. Unfortunately the group is so efficient you don't get to relax there long (unlike most other offices we go to). Dr Sheehan is wonderful and takes time to explain your treatment plan and keeps you updated frequently on your progress. I have three kids in braces and not once did we have a bad experience at this office. You couldn't ask for anything better from an orthodontist and staff.

I know this doctor: 7 years

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Review 4 by Stars: 5.0 on Link
with an extremely friendly staff and a state of the art office dr.sheehan and his staff deliver great service for an afordable cost, there waiting area offers many magazines and video games of all kinds for kids to play...they will get you in and out in a matter of minutes and are very accomidating, also use creative ways to get kids interested in their ortho treatment like contests and such. 5 out of 5

I know this doctor: 3 yeatrs

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Review 5 by Stars: 5.0 on Link
I have had 2 daughters and 3 nephews and one niece who all had braces with Dr. Sheehan. We are all very happy with their results. He is always polite and takes the time to know the kids and their parents. His office is state of the art and his staff is all very nice and professional at all times. He always seemed to run on schedule, which is important to all us! I always highly recommend Dr.Sheehan to all my friends and neighbors. Thank you Dr. Sheehan for all of your lovely work.
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Review 6 by Stars: 4.5 on Link
I love going here, Dr. Sheehan is the best orthodontist. Whenever i go here there is a comfortable and free enviornment
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Review 7 by Stars: 5.0 on Link
Dr. Sheehan and his office staff are very pleasant and professional. We switched orthodontists after being unhappy with our first one and were very pleased with Dr. Sheehan. The free drinks are a bonus!
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Review 8 by Stars: 5.0 on Link
He Does a really great job. His office is state of the art. There is nothing else like it. The Staff is very nice and Dr. Sheehan does a great job. However, he is a little pricey but It's worth the extra money.
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