out of Read Reviews for Dr. Hermes Sotto
Dr. Sotto is the best dentist I have ever been too, I actutally drive from the Monterey area for his services. Be it a cleaning or major dental work I make the drive. I know I am going to be in good hands with Dr. Sotto. His staff is phenominal, gractious and always prodessional. I would highly proudly recommend Dr. Sotto to all my friends and family.
About Front Desk: Always smiling and helpful. Cutsomer Service at Dr. Sotto's office is top notch.
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About Hygienist: The Hygienist's at Dr. Sotto's office are wonderful, gentle, and always proferssional. I have tender gums and Natalie is always very cautious to tend to my cleaning with extra gentle handling.
I know this doctor: 20 years
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Dr. Sotto is the best dentist EVER. He is very careful and understand of his patient's needs. He takes his time and talks you through the work.
I know this doctor: 7 years
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I'm spoiled because my cousin is a dentist & that's all I ever knew.
I thank my stars I found Dr Sotto..he's the best -professional and a wonderful person too!
His staff is terriific..I always feel at home there. No fancy anything ..just warm friendly service and excellent dental work
Plus I never have to wait..
I know this doctor: 7 years
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Dr. Sotto was amazing. I am so frightened by the whole dentist experience and he made me so comfortable and I felt NO pain!
I highly suggest going to Dr. Sotto.
About Hygienist: Amazing Hygienist! The experience is all good. Every one in the office makes you feel comfortable.
I know this doctor: 15 years
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The accounting practices at this dental office are horrible. Yet,
the dentist is absolutely excellent.
I challenged, then suggested, warned the dentist and finally stated very clearly to the dentist my impression of what my friends, family and I perceived to be as inadequate accounting.
The billing clerk input clients' accounts. Finally I paid hundreds that I still believe was not due. I left the practice. I have never been so hurt and angry with anyone in my life as I was with this dentist.
He wouldn't clean my teeth until we discussed a bill that had been discovered years after the service.
Unfortunately, after years of service and sending numerous patients this office they claimed I owed them money that two individuals from the office previously indicated was "taken care of" by my excellent insurance.
Now they got new chairs in the office and my colleagues are receiving recommendations for costly services. so they are also changing dentists.
My experience ended very sadly considering this practice was theoretically conducting a "professional" office.
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