out of Read Reviews for Dr. Mark Ferrari
I was lied to and told that my coverage would cover half of the cost. Then they never submitted the proper documents to the insurance company. When I again requested them to sent them in, they said they would, and did not. Then the insurance company called them for the papers, and they did not comply again. Therefore, I was stuck with the full cost. I would not have had the procedure done if I knew the insurance company was not going to pay half.
Also, the doctor over-drugged me when it was not necessary. They had me pay while I was in a drugged state and not fully aware.
Do not trust this dentist or his staff. They lie to get business.
About Front Desk: See above.
About Hygienist: Indicated I had insurance coverage for procedure, when I did not have coverage. Then never submitted the paperwork to Anthem. Lied and said she had mailed, then did not mail again when I requested, then did not submit to Anthem when Anthem requested the documents.
I know this doctor: Two visits
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Smiling Patient
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Dr. Mark Ferrari
on Aug. 8, 2017, 4:03 p.m.
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Smiling Patient
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Dr. Mark Ferrari
on Sept. 29, 2016, 12:42 p.m.
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I had cadaver gum transplants due to a receeding gum line. He gave me a RX for relaxation to help me deal with the stress. The office worked with me regarding my portion to pay without making me feel embarrassed. The office was absolutely wonderful, and one of the best I have encountered. The follow up paperwork even had the doctor's cell phone so, if I had any problems I could call him directly. I called him since it was the weekend, and he was courtesy and helpful. As a nurse, I was extremely pleased with the office and care provided. I would highly recommend this oral surgeon.
I know this doctor: August 2011
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Dr Ferrari & Staff are friendly and kind! Best dentist I have ever been to. Would recomend him to all my friends and family!!
I know this doctor: 16 years
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Great Overall experience! Doctor and staff very kind!! I would recomend this doctor to all my friends.
I know this doctor: 12 years
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I do NOT recommend this periodontist:
I was told that if I wanted implants, nine teeth would have to be removed. After all the teeth were removed and bone grafts done, etc. I was informed that I could NOT have implants; my roots, he said, were too short. I was coldly dismissed. (It was his assistant who suggested to him that I, at least, return for cleanings.)
Lesson learned: One cannot nessarlily trust a so-called "professional."
I know this doctor: 1 year
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Two of my daugthers had frenectomies and tissue grafts on receeding gums on lower anterior teeth. Dr. Ferrari is great and very good at what he does. Thanks
I know this doctor: 3 years
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Dr Ferrari's office staff are rude and not very pleasant to deal with. When you call them they act like you are bothering them. He needs to get a new front office person who can be polite. Dr Ferrari is nice and explains all the procedure throughly. Not sure its worth going thru his front office to see him.
About Hygienist: Shelly is very pleasant and and very gentle.
I know this doctor: last 9 months
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Dr. and staff were very helpful and made my appointments stress free.
I know this doctor: 12 years
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