out of Read Reviews for Dr. John Schiavone
I had a horrible time at Devonshire Dental. The staff was pushy and I was overcharged for my services. I had to ask the staff repeatedly to remove the charges, each time they would promise to do so, but it would never get done. Then I would recieve a bill for the very same services, again. I was also overcharged on my credit card for an amount higher than I authorized. I had to argue with the receptionist on the phone before anything was done. The dental work was good as far as I can tell, but the staff and service was the worst I have ever experienced in the medical field. The staff at Devonshire Dental are very unprofessional and rude. I would not recommed anyone to this practice....stay away!!!!
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Dr Schiavone was gentle and both he and his Staff were friendly and capable. They stopped my pain and did the work I needed without discomfort, which is very important to me, as I have suffered in the past. I learned that if I don't wait until it hurts, everything is easier.
The front office staff helped me with my insurance questions and appointments, in English and Spanish, just to show me respect, even though I am bilingual. We made a plan to maximize my insurance benefits. I learned I must use my insurance to the maximum every year or I lose the unused portion, like my cell phone minutes
They answered all my questions and gave me an electric toothbrush, flossing instruction and other tools to stay healthy.
Very caring people, I would recommend to anyone.
Also, I was told the office is open 7 days a week with Dr Schiavone, who speaks Spanish and of course English there, Thursday, Friday and Saturday, and Dr Hasan there, Sunday, Monday, Tuesday and Wednesday.
They both graduated from UCLA. The hygienists were gently and kind.
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