out of Read Reviews for Dr. Shawn Silva
I had extensive dental work done here---and I mean in excess of $7000. worth. Despite telling them I prefer to not hear a blow by blow of what was being done, that is what I got, which added to my stress level. I was also brought into the office and literally bombarded with every single thing that was wrong with my teeth and "smile" in ridiculous detail and until I was literally in tears. I have been to other dentists who have addressed what needed to be done without the overwhelming and negative 'dressing down' that I received sitting in a chair opposite the dentist at his desk.
Overall, the work I had done was fine. The one thing that could have been better was that they made me wear two sets of "temp" teeth to "try out" the color and fit before the permanent ones were made, but after all of that, when the permanent caps were put on they were NOT the same shape or color as the temps that I approved! I do wish they were a bit whiter. I chose the whiter shade, and the 'temps' were that color, but the permanents are not.
By far the most serious complaint I have about this dentist is that after about $7000. worth of work WHICH WAS PAID FOR UP FRONT BY THE WAY, I later needed a filling, and wanted to come in and have it done. This was just one of the issues pointed out to me, and I had planned to come and get one tooth repaired at a time and pay each off in an installment or two.
We do not have credit cards by choice, and have no dental insurance. I simply could not afford any more work unless I had it done and paid for it one tooth at a time. I had every intention of making timely payments.
I mentioned this up front, and the office lady immediately let me know that that was really 'not acceptable', made me feel like a deadbeat, and never made the appointment!
They took my money fast enough when they were getting paid big bucks, and I had planned to be a long term patient. Unfortunately, their concern, kindness, and solicitation was in direct proportion to how much I was spending and if it was forthcoming up front!
This dental office has no 'heart', and no regard or understanding for anyone's feelings, and is ONLY 'nice as pie' if you are spending big dollars consistently and up front. I was simply gob-smacked to be treated this way when I was a 'patient of record'.
Do yourself a favor and FIND A DIFFERENT DENTIST.
Addendum~ At the time that these 7 crowns were done, the Dr. assured me several times that his work was guaranteed and that if I had any problems whatsoever he would stand by his word and take care of them (at no charge of course).
I had one crown that became 'scratched' on it's front surface somehow. It is a front tooth, and I had NOT had an accident or bitten into something to damage it. The abrasion can be felt both with tongue and a finger and the tooth merely needed that 'sanding/polishing' that they do. I am sure this would be 5 minutes of the dentists' time.
I contacted the Dr. on his email form and politely explained the situation, requesting that he honor his word and polish the roughness out of the tooth cap.
Presumably because of my honest review, my email was ignored.
This dentist only "stands by [his work]" as long and IF HE wants to, evidently.
I will have to pay another dentist to smooth out the crown in future.
It is truly unfortunate that after paying so much money, and being an honorable person myself, I was the victim of a greedy, self-serving dental practice.
I do not enjoy leaving a bad review for anyone, but when they deserve it, I have done it in the hopes that it will help someone else from making a big mistake when choosing something as important as where and to whom to trust their teeth to.
Front desk:
My Experience: Oral Surgery
Duration: 2 months
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