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Dr. Peter Gross DDS Gentle Dental Care - Dentist

2.5 based on 7 reviews

1 Rating out of 5 stars

(718) 655-1972

Bronx, NY

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Dr. Peter Gross Rating 2.5 stars based on 7 reviews $$$
Modest Facilities
Inefficient Service
Stressful Procedures
Average Results
Expensive Cost
Read Reviews for Dr. Peter Gross
Review 1 by Stars: 2.0 on Link
Called to make an appointment months in advance and a day before my appointment I get a called stating my appointment time was change and none of the staff knew why it had change, staff was rude as hell and not trying to help, I have referred other patients there and it's the same issues.

About Front Desk: Called to make an appointment months in advance and a day before my appointment I get a called stating my appointment time was change and none of the staff knew why it had change, staff was rude as hell and not trying to help, I have referred other patients there and it's the same issues.

My Experience: Other

Agree 4 Disagree 1 Agree 4 Disagree 1
Review 2 by Stars: 1.0 on Link
run...do not come here I repeat...do not come....run...run do not come here I tell u...ppl being here since 11...& 2:30 is the time they got through...worse place ever..

About Front Desk: this is the worse dentist....I had a 12:15 appointment n I got there like 12...he took me 3 hours 2 get a cleaning...this is my last time here...the service n the waiting time got worse and keep declining...I will b changing my dentist....I will never ever ever come back....people do not waste your time....if u want 2 spend all day and have the patient then good luck...people do not waste your time...it's not worth it...I came 4 a cleaning and it took me 4 hrs...just because I do not have another day off that's y I stay...but never again...& the staff having attitude...don't overbook if u know that it's not possible...

About Hygienist: zero..nothing...don't come attitude nasty..

My Experience: Cleaning

Agree 4 Disagree 1 Agree 4 Disagree 1
Review 3 by Stars: 1.0 on Link
I've been going to Dr. Peter Gross. I never seen a doctor like this in my life. He is very rude, doesn't have patience. He used to scold his assistances in front of everyone. He also never do procedures right way. Let me share my experiences, one day I went to scaling, he did two fillings, charged me 250$ for fillings and then I got severe pain after a week of treatment. I paid 75$ for emergency visit. He recommended me to a root canal specialist. If he is right doctor, he would have identified the issue on the spot. Hence I don't recommend this angry Gross to anyone.

About Front Desk: Too much waiting.

Front desk:

Hygiene rating:

About Hygienist: okay.

Agree 8 Disagree 2 Agree 8 Disagree 2
Review 4 by Stars: 2.0 on Link
A stressful disappointment. Dr. Peter Gross is competent but his staff and front desk personnel are disorganized, inconsiderate and arrogant. Made appt.for 11:30 AM several weeks in advance; appt. was confirmed days before date and arrived early to Gross's dental office. I was made to wait 'til 2 PM--2.5 hrs. after the appted time. No explanation was offered for outrageous delay, but was asked to prepay for the treatment before being seated. Unacceptable arrogance and scheduling disorder. Patient Beware!

About Front Desk: Millie runs the front desk and apparently heads the staff. Unfortunately she has much to learn about proper scheduling and consideration toward patients/clientele. She treats people as if in a walk-in clinic rather than a private dental office.

Front desk:

Hygiene rating:

About Hygienist: What a disappointment! Very fast, messy and distracted. Water splattered over eyes during procedure but she seemed neither to care nor be bothered when told.

Hygiene time: 10

I know this doctor: 2 months

Agree 7 Disagree 4 Agree 7 Disagree 4
Review 5 by Stars: 4.0 on Link
Having been a patient of Dr Gross back in the late 80s and the work he did with the veneers, I would certainly recommend him to anyone who wish to have a dentist and staff that care about their patients. It was always a pleasant atmosphere and professional. I think I was one of the first patients to have crowns done in his office. If I was still living in N.Y. I would still be his patient.

I know this doctor: 25 + years

Agree 3 Disagree 0 Agree 3 Disagree 0
Review 6 by Stars: 4.5 on Link
Very smart dentist and nice person. He is gentle and gives a comprehensive review.

I know this doctor: Many

Agree 3 Disagree 1 Agree 3 Disagree 1
Review 7 by Stars: 1.0 on Link
I've been going to this dentist for nearly all of my life and every year the service declines. Though the office has gotten a makeover, the people are still the same. The receptionists are usually rude. They seem to be annoyed when patients inquire things of them. They don't seem to be organized. Last time I visited on an emergency appointment, they did not have my name on file. Not to mention that the office was so crowded that people were awkwardly standing in the middle of the tiny waiting room. Despite the size of their office, they seem to book more people than they can handle. (At the current time, their next available appointment is in March) Sometimes doctors don't come in which make the situation all the more problematic. As I previously mentioned, I have been going to this dentist since I was a child. When I was younger, the dentists were friendly as were their assistants. Now, I'm an adult and they seem to have very little patience with me. They are very hesitant to give anesthesia when I request it and they get very annoyed when I tell them when I'm feeling pain. I don't know how they treat children now but I would recommend that if you want anything other than cleanings for your kids (and yourself), look elsewhere.

I know this doctor: over 10 years

Agree 5 Disagree 3 Agree 5 Disagree 3
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