out of Read Reviews for Dr. Carl Voss
This was my 1st use of my Aetna insurance for dental work. On my check-in, I was told that my insurance does not cover dental work. I protested that, although I was new to Aetna, this form of insurance had always provided at least some dental coverage...but she was adamant that it provided none, so I let my appointment proceed: cleaning, x-rays & examination.
When I got home, I called Aetna and learned that these procedures are covered with an $11 copay...not the $242 that I was charged...only Dr. Voss does not accept Aetna Insurance. Had the individual been honest with me, I would have left and sought dental services from a dentist that accepts Aetna insurance.
As far as I'm concerned, this behavior constitutes gross malfeasance and fraud. Needless to say, I feel that I was bilked out of $231 by this dental office.
About Front Desk: No stars
About Hygienist: 5 stars
Hygiene time: 30
I know this doctor: 1 DAY
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I switched to Dr. Voss and have been extremely happy with him. My previous dentist told me I would need 3 crowns and Dr. Voss was able to take a more conservative approach of putting in new fillings which was about 3,000 dollars less than if I had to do crowns. He explains why he takes the approach he does in a clear and easy to understand manner. I would highly recommend him.
I know this doctor: 4 months
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I switched from this dentist after he cracked my wifes teeth, and he wanted to do an antiquated bridge. He wanted to pull a tooth that did not need to go, and I went somewhere else and got a crown. His comment "Oh, you wanted to save the tooth?"
I know this doctor: 7
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