Read review posted by Smiling Patient on July 14, 2015, 3:05 p.m. for Dr. Jeffrey Miller - Orthodontist

Dr. Jeffrey Miller DDS - Orthodontist

4.5 based on 7 reviews

Rating out of 5 stars

Baltimore, MD

Map & Address
Review by Stars: 2.5 on Link
the treatment is not the problem the problem is his billing office is terrible and not knowledgable. I have 2 insurances they failed to file the claim to my primary until June 2015 and they lied about filing the claim when the services were rendered in 2013. They then took a huge amount of money out of my account stating this balance would be refunded back when my insurance paid. All along they knew they had not filed the claim in a timely manner and that it was rejected by my insurance and that they were supposed to eat the cost not take money out of my account. I have since had to file a complaint with my insurance carriers and also file a civil case in small claims court to get my money back. Do not sign for liability of anything before you check with your insurance to see if Dr. Millers office has filed in a timely manner. If he is under contract with your insurance make sure it is paid first before you give them any money. Dr. Miller needs to fire his billing office staff and get people in there that know what they are doing. Trust me you do not want to lose this kind of money but you will if you do not check behind them to see that they have filed with your insurance. how this happens is they will refuse to remove braces.

About Front Desk: Do not give them money if you have insurance. check with your insurance to see what they will pay before you give them any money. check to see if the claim was filed or you will lose a ton of money and have to fight to get it back.

My Experience:

Duration: 1 year

I know this doctor: 2 years

Agree 1 Disagree 1 Agree 1 Disagree 1