I didn't have too many complaints about the actual orthodontic care I received (my teeth are now straight as they should be), however I can't say much for his customer service and "bedside manner." He told me that if I didn't take better care of my braces he would clean my mouth with a toilet brush, and seemed to completely ignore me when I told him I was in actual pain (not "discomfort" as he said) after he tightened my wires (I was on prescription painkillers for it every month after my appointment), as well as getting angry with me for stopping wearing my bottom retainer (which he explicitly said I could do on my previous visit) and for not coming in sooner (I had gone to his predecessor and he had said to wait, I came back to this guy who berated me for not being in braces sooner, this is probably where I should have left).
My dentist got annoyed with him because he didn't tell his patients to get their teeth thoroughly cleaned before applying brackets so that the plaque wouldn't sit there and decalcify the teeth around the brackets/bands for the duration of my treatment.
I am hearing that he has mellowed out a bit since his child was born, but I am not terribly convinced.
out of 5 stars
