Review by
Smiling Patient
Stars:
2.0
on
2014-10-10
Link
Facilities:
Service:
Painless:
Results:
Cost:
We sat in the waiting room one day 30 minutes past our appointment time, where we had not even been called back yet. Would it be acceptable for me to show up 30 minutes late for my appointment? Went for a cleaning and finally walk out of the office 1 hour and 15 minutes later! I also do not like be encouraged to NOT be with my young child when they are about to have their first treatment outside of normal cleaning and they are fearful. When I do walk back because our 1 hour appointment has turned to 1 hour and 15 minutes, and find my child crying in pain and the dentist telling them not to cry, it is heartbreaking as a parent. Desk clerks do not know correct customer service skills if you question anything.
out of 
