I was referred to Dr. Kossowan by another dentist as I wanted Invisalign and since day one, the service, professionalism , consistency, and overall basic respect was missing. Not only was the above inadequate but her prices were outrageous. In fact, not only did I pay a lump sum up front, I had to pay for individual appointments.
Appointments. When you were able to get in contact with the office which was a rarity, it was even harder to schedule time as she was either on leave, not available, etc.
In the end, I went several months without seeing her. She had some other Dr take over her cases while she was out however, I didn't want another Dr who I knew nothing about.
I cannot say enough that this experience cost me thousands and to date, not only is my treatment on hold (over 6 months) but I am in shock that more people haven't complained.
out of 5 stars
