Review by
Smiling Patient
Stars:
3.0
on
2007-02-20
Link
Facilities:
Service:
Painless:
Results:
Cost:
My daughter is a long-term patient of Dr. Perry, and we have been happy until now.
Dr. Perry's office staff scheduled my daughter for a 3:30 pm appointment. We arrived on time. Certainly it is reasonable to expect a wait of 15-30 minutes but in this case the office assistant said there were 4 patients ahead of my daughter - at 45 minutes each that wait was approximately 3 hours - 2 hours at best. This length of wait was not only ridiculous, but the assistant lazily (!!), slowly, slowly ... said "you really have to expect this in a dentist's office." And speaking of the assistant, she didn't come to the front desk for some minutes after our arrival, because she was on a personal phone call.
Finally, Dr. Perry's waiting room is quite small, and because of the extreme wait periods it was full to overflowing with no seats left. Not to mention the fact that waiting in small enclosed patient areas is a great way to pick up an illness - especially when there are no seats and you are all practically hugging each other.
We love Dr. Perry's style and quality of care. It is unfortunate that these controllable adminstrative problems will keep us from coming back.
out of 5 stars
