Review by
Unprofessional
Stars:
2.5
on
2010-09-14
Link
Facilities:
Service:
Painless:
Results:
Cost:
This place tried to charge me something that I did not approve of. They did not inform me that my insurance will not cover and went ahead and performed on my child without my yay or nay. They felt that it's beneficial for the children so it's not their place to let me know if the insurance is covered or not and that it was my responsibility to know, says the receptionist. I've never been to dental office that says that it was my responsibility to know what's all covered or not. Because they are under staff, they felt like it's not their duty to inform me and will go ahead and perform on the child and charge me! My current dental office will ALWAYS give me an estimation of what my insurance will cover and what I will have to pay out of my own pocket before I decide if I want to go with it or not.
out of 5 stars
