The management seemed to be lacking much if any control. The girls in back were giggling and in general being unprofessional most of the time i was there, the front desk help was ok aside from 1 person. The older dark haired lady was completely clueless and rude. this is not the first bad experience i've had here either that's why i want you to know that I won't be back any time soon with my kids and i will not be recommending your practice to any of my friends.