Read review posted by Murphy on Sept. 13, 2010, 3:24 p.m. for Dr. John Kwan - Periodontist

Dr. John Kwan DDS - Periodontist

4.0 based on 7 reviews

Rating out of 5 stars

Oakland, CA

Map & Address
Review by Stars: 2.0 on Link
The periodontist is good and smart, he's all business. No bedside manners, but knowledgeable. His admin staff? SUCKS so bad that I refuse to see him just to not deal with them. If you want to see him, they'll find a way to bill you for crazy items AFTER the fact. Then, the staff calls you as if they were a collection agency. They're scary, really, really scary. My regular dentist called me the other day complaining about the staff. He (my regular dentist himself) was trying to solve an admin error he had made and the staff was hostile and rude. My dentist called right after suggesting that I try another periodontist that has staff easier to deal with, they've made my life sooo miserable that even if the dentist and the hygienists were #1 in the entire world, I still wouldn't go. Very sad. If I were him, I'd fire all of them, seriously. The periodontist is losing serious business because of them (my 2 implants worth $12K will be done somewhere else). It's either leaving or losing my sleep over them. Too bad the periodontist will never know this happened. I'm not the first to complain about this, I should have listened.

About Hygienist: Very nice, sweet and explains everything she does so you know what to expect. No complaints here. Too bad I won't be seeing them again either, because of the front desk staff.

I know this doctor: 1 year

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