I had my first visit with Dr Carlson in order to provide a plan, schedule and estimation of the work to be done. As most of the orthodontics doctors provide a free estimation and this was confirmed by the receptionist, it turned out that Dr Calson was not able to provide anything for almost two weeks after the visit. When I called the office, I was told that this takes time and they don't know exactly when he'll have the time to study my case. During the first visit I was asked to pay $220 for some something that was supposed to be done in case I agree with the price and everything else. Later I found out that they charged the insurance for the pictures and x-rays that should have been part of the free of charge first visit. The person in charge with all of these was very disrespectful on the phone and unbelievably rude. I do not recommend this office; try others before you make a decision.
out of 5 stars
