I arrived a little early to my appointment, 30 minutes in they tell me he is running late on a procedure and he will be maybe about 20 mins. another 30 minutes later...I ask how ling they think he will be and was told they could not tell me that they were unable to disturb him. I don't mind waiting if you can give me a timeframe...but they just wanted me to wait...indefinitely! Needless to say, I will not be returning....