Read review posted by irishmist on Jan. 19, 2012, 4:01 p.m. for Dr. Lon Kessler - Dentist

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Read review posted by irishmist on Jan. 19, 2012, 4:01 p.m. for Dr. Lon Kessler - Dentist

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Dr. Lon Kessler DDS Axler & Kessler Dental Assoc - Dentist

3.0 based on 5 reviews

out of 5 stars

Phoenixville, PA

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Review by irishmist Stars: 2.0 on 2012-01-19 Link

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Just had a routine cleaning & exam. The atmosphere of this office & staff is quite unfriendly, not what you'd hope for in visiting a dentist’s office. It was my first visit, yet Dr. Kessler spent minimal time with me, blowing in and out of the room in about 5 minutes, and made virtually no eye contact. It was so noticeably strange that he spoke without looking at me that I had to comment on it. Was also difficult to get a set of the electronic X-rays that were taken. Though I had already paid for them and everything these days is digital, they wanted to charge an additional $15 "processing fee" to email them to me. The office staff member who emailed back and forth did not sign any name, just signed it Axler-Kessler Dental. I don't know about you, but I don't wish to go to a dentist where the front office staff won’t tell you their name. I would never recommend them.

About Hygienist: I would give the dental hygienist, Lori, 4 stars. She was very thorough, and really took pride in doing her job well. She explained what she was doing as she went.

I know this doctor: 1 day