Office is not good at considering patient needs beyond pain relief and getting through the procedure.
Conversations with staff over other business or personal issues occurs during your time in the chair - very little focus on you. Adds stress
TV's are on like it or not. Loud, distracting from focus on your visit. Regis and Kathy? Ugh.
Patient needs at the front desk are clearly bothersome. i.e.,- some treatments have handouts which should be printed while patient is in chair or in advance of appt. Office makes you wait - after the appointment. When the office is behind 30 - 60 minutes- they won't tell you or let you reschedule until you become insistent. Patients have other appointments and obligations too.
Wealthy clients welcome. Others need not inquire. If your life circumstance changes begin seeking other help. There is no loyalty or patient concern here. You will be promised a payment plan, schedule and have excellent work done, then are told by the receptionist Ginger, that you may not schedule anything until paid in full. High finance charges are added - though no policy posted or agreed. Then, you are avoided like the plague. No plan. No compromise. Just turned heads, backs, and noses in the air.
About Hygienist: The hygienist has always been professional, pleasant, helpful and focused. I forget her name, but she is terrific!!!
out of 5 stars
