Read review posted by momba on Sept. 12, 2013, 4:32 a.m. for Dr. Douglas Prince - Orthodontist

Home IL Chicago

Read review posted by momba on Sept. 12, 2013, 4:32 a.m. for Dr. Douglas Prince - Orthodontist

Like Dislike

Dr. Douglas Prince DDS - Orthodontist

4.0 based on 11 reviews

out of 5 stars

Orland Park, IL

Map & Address

Post a Review

Review by momba Stars: 4.5 on 2013-09-12 Link

Facilities:

Service:

Painless:

Results:

Cost:

My daughter had braces with Dr. Prince in 2010. The initial application was done poorly and 5 of the brackets fell off within the first month, even though she was following the eating and care instructions. I was mortified as we had been told that after 4 loose brackets we would be charged $40 per occurrence. Once they were reapplied appropriately I can honestly I say I had few complaints until we got to the retainer stage. She was told at one of her post treatment appointments that she really needed another retainer made, as this one was cast directly after the braces were removed (just as they recommended) and since her gums were swollen from the removal it wasn't fitting as it should. I was okay with that, but not the news that the replacement retainer would cost an additional $600. Seems they should have covered that since it was in no way are fault. We opted to forgo the replacement retainer, and now, over a year later her teeth are still straight, so guess there was not that much of an issue. I don't think the assistants (though most are very personable) have any professional training at applying orthodontic appliances. I feel they may just be the regular "joe" hired of the street and taught by Dr. Prince.

About Front Desk: Front desk staff is easy to reach and always returns calls. Main receptionist is a little loud, but friendly and knowledgeable.

Front desk:

I know this doctor: 0/6/3