About Front Desk: Today I received an e-mail saying my payment for this month was returned and to contact the to make my final payment.I called the office immediately to inquire and expressed that according to the website I thought I had made my last payment in Nov.In response I am told very rudely that I have a Dec payment and that it was returned as well as two other payments.I utilize flexible spending accounts from me and my spouses' job. When I signed my contract,Vicki explained to me that when the flex funds run out,the payments will be returned. I guess she forgot this and neglected to research my account enough to see I paid with a different card my last 3 payments. After paying over $3000 on my account out of pocket,I am not going to bail out on making my last payment,but I will always exercise my right to make sure that I am not being overcharged by anyone! It is amazing how nice people can be when they are trying to get your money.My husband had decided to get his braces next month. Not here.

Front desk:

I know this doctor: 12 months