Facilities are a little cramped, but adequate. Staff is friendly enough. The dentist himself needs some serious bedside manner training, especially being a kid's dentist. He seems to have a permanent scowl on his face, rarely smiles, and does not put either the child patient or the adult parent at ease, if anything, quite the opposite. Also, he doesn't do much patient education or voluntarily offer much information about dental care. He did answer questions when asked, but it was not a pleasant vibe. He could learn a lot from his own staff about how to talk to child patients and their parents. There are little prizes for the kids after their work is done, which is a nice touch, but ut does not outweigh the rest of the experience. Once he even scolded my child because somehow he got two prizes (each worth about $ .10!) Sorry Dr. H., but it's all true based on multiple visits.
out of 5 stars
