This place is expensive, and the fact that Dr. Kimura is super nice makes it hard to be overzealous with billing questions. This also extends to the approval process for certain proceedures. For example: what did you do with my old crown when you replaced it? I paid a lot for that piece of gold. It's mine. They do, however, try and help with insurance matters, often making flexible "adjustments" for the patient's benefit. Another gripe, though, is their booking strategy. I believe that they tend to over book patients. I've been turned away for being 10 min late before. Also, you can't cancel appointments the day-of, even for emergencies. They'll bill you. But, all in all, his office conducts their operations very professionally. Kimoura himself cleans your teeth, not some assistant. They take constant x-rays, and patients are often shown before/after pics of the work via a fibre optic video system. Also, pain is a non-issue. So, if you can forgive their rather agressive front desk tactics v/v billing, check 'em out.
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