My friend was approved through MediCal to have 6 teeth extracted with Dr terrance rust after a 3 month wait. Dr terrance rust did not bother checking the patient file, walked into the room and asked her what was being done. Patient stated she was here for 6 extractions through MediCal, Dr terrance rust stated he was NOT going to do the procedure for $163 a tooth and proceeded to ask for alternate payment, another insurance company, cash, bank account or credit card. Dr terrance rust's nurse stated several times that the patient was approved, but Dr terrance rust kept stated, "I don't care if you have MediCal, I'm not doing it"
Dr terrance rust did remove 3 teeth, leaving the other teeth. After surgery my friend tried to talk to Dr terrance rust for post op care only to be told "you know what? You can leave and never come back".
Dr terrance rust is unprofessional, uncaring and obviously going against his agreement with the state insurance by asking for additional payment. I will be reporting him to the state board.
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