Review by
Dissapointed
Stars:
1.0
on
2014-08-14
Link
Facilities:
Service:
Painless:
Results:
Cost:
My Family and I had been coming here for OVER 20 YEARS but we will not be returning after this incident:
I went in for a routine cleaning. After I finished and got home, I felt a pain in my tooth and saw that it had a small chip in it. Remembering back on the appointment, when I was rinsing I felt a small "crumb" come out of my mouth, the tooth chip.
I called the receptionist, Pat, the next day to tell her I was in pain and that the chip had occurred under the care of the dentist, and therefore was their fault. I made an appointment the next day to fix the chip, which they did. However, they tried to charge me for fixing the damage that they inflicted.
I explained that I didn't think I should have to pay for something that they broke. After receptionist Pat called me a liar, she said, " If you don't have faith in Dr. Templin's dentistry, you can go somewhere else!"
Wow! I couldn't believe that they would treat me this way after so many years, over a relatively small amount of money.
out of 
