I came to Dr. Lawrence Puccinelli for a root canal
to be done. on my intake appointment I looked the office over and was impressed with the hygiene standards of the office. The work was done in a timely professional manner with appropriate pain control.that evening I started to have increasing pain. I called the DR. their service put me off until the next day (all night in pain) AM,again I called the office and the receptionist told me all the appointments for the day where full and that she would schedule me for the next day early AM with another dentist. I told her I was in pain and needed to speak to "My"dentist, her reply was NO! you can come back tomorrow am take it or leave it. in short I had to go to another dentist to deal with the pain
I called my dentist the next day and was again refused access by the office staff. I have worked in a hospital setting for over fifteen years and I have never seen such disregard for pain management of patients. And I have never seen a desk clerk interfere in treatment like I have seen here I have to assume that the doctors are aware of this practice, as this seems to be a standard office practice, WORD TO THE WISE, DON"T COME HERE I give them an "F" for effort
out of 5 stars
