Review by
Smiling Patient
Stars:
4.0
on
2005-10-01
Link
Facilities:
Service:
Painless:
Results:
Cost:
The woman who did billing sat down next to the dental chair and started telling me about billing issues while I had a mouthful of gauze and couldn't talk. I understand that we needed to discuss payment, but I thought it was sort of insensitive and added to the sense of humiliation. I think I went to the front desk and wrote out a note that said, look, can I please just come back in a few hours when I don't still have cotton in my mouth, when the local anesthetic has worn off, and we can handle payment then? My remarks are not about Dr. Prince's care per se, I thought he was fine. I would have preferred someone with a chairside manner who was just straightforward but detached , compared to Dr. Prince's cracking jokes, but other patients may like the opposite. He's excellent in terms of the quality of the procedures themselves. He knew what he was doing and did seem like a nice guy.
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