My first appointment was cancelled then had a long wait on my inital visit to the office for a cleaning. Upon checkout, was not happy to see the mandatory $10 "infection control" charge, which the receptionist mistakenly called a co-pay. Of course this charge will not be covered by insurance. Dr. Knauer was actually a nice Dentist, I just have problems with the way the practice is run. Will not be returning to this office.
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