My family is from the area and we were searching for a good local dentist for our children, that's how we were referred to Dr. Brucker. Our insurance covers 100% of in-network - this practice is out-of-network for our family. However, I like to support local business and knew we would pay a marginal amount out-of-pocket. He billed me over $130+ after insurance paid maximum amount for a cleaning on my 6 year old and 4 year old and one x-ray on one of them. They absolutely refused to work with me on the price so I could continue supporting our community and acted like I was crazy - even though Dr. Brucker was only involved for possibly 2 minutes during the visit and his staff, nor him even spoke to us or asked if we had questions or concerns. Dr. Brucker and the people he has working do not care at all about building or keeping local business relationships even though this is the life line of his practice. If you have a toothache and your insurance will pay-in I'm sure this practice will suffice, but if you want a more personal small town relationship - do not go looking here. I don't mind paying the $130+ it's the disappointment and principal that he does not care about his own community that support his practice, especially since myself and my family are small business owners in the area and try to work together. I would suggest going to a better equipped practice that has no local ties to you - you will receive better service, more attention and receive a full line of services even if you are only a face, because at his practice that's all you are.
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