Dr. Germino was not forthcoming with details outlining why the total bill more than doubled the amount I was quoted during the beginning of the visit.
If the amount was going to change by thousands of dollars, it should have been made very clear OR at the very least it should have been noted that the cost in general would/could change. I was not informed of any cost change nor did I expect we would be ignored when we requested to discuss the MAJOR billing discrepancy with Dr. Germino directly, since he was the source of the initial quote provided.
out of 5 stars
