I am extremely disappointed with Dr. Webhe and his staff with respect to billing. My family and I have been 'very good customers' for years. My most recent work was very pricy so they allowed me on a monthly plan. I was appreciative of this.
Then I received a call 2 days before Christmas very early in the am (which has happened before for appt. reminders) that I had to pay my monthly bill. Okay, so I did this. The crown for my tooth took an inordinate period of time, which the staff blamed on the Christmas holiday. Okay. When I finally called for an appt., I was told that no further work would be done until I paid off the remainder of the bill. The agreement was to continue payment plans until April. I am now sending the remaining part of the bill, will go to have the final appt. for my teeth and never plan on returning. I am a good customer and feel this treatment is unacceptable. I have also found Dr. Wehbe to be quite cranky of late. He reprimands his staff in public and when I told him that my work was taking quite a long time, he became very angry and defensive. I don't need this. As a professional myself in the health field, I know this is not how I would treat my population.
out of 5 stars
