Read review posted by Robbed By Dentist on July 9, 2010, 10:06 a.m. for Dr. Vicki Cooper - Dentist

Home MD Washington DC

Read review posted by Robbed By Dentist on July 9, 2010, 10:06 a.m. for Dr. Vicki Cooper - Dentist

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Dr. Vicki Cooper DMD - Dentist

3.5 based on 6 reviews

out of 5 stars

Columbia, MD

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Review by Robbed By Dentist Stars: 3.0 on 2010-07-09 Link

Facilities:

Service:

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Cost:

I wanted a simple cleaning -FREE through insurance. We got new insurance- our old dentist gave us our x-rays. My husband & I both scheduled appointments. My husband's free cleaning was $150 because supposedly she gave him a flouride rinse & used special cleaning equipment. He tried to explain that he'd gotten NO rinse at all the assistant argued calling him, "honey" & "sweetie." His appointment lasted 40 minutes- included 30 min getting x-rays they INSISTED upon. Then they told him that he needed a deep cleaning & he'd have to come back to be cleaned- they hadn't cleaned at all!!! My FREE cleaning cost $100 because she used a special treatment that she recommended- BUT I WAS NEVER TOLD ABOUT & I NEVER AGREED TO. Meanwhile, I was out of the office in 30 min, after spending 10 min waiting, 10 min getting x-rays- they "couldn't proceed" without them & the ones we had were "old". They spent less than 10 min in my mouth, said they could tell I flossed regularly & did a wonderful job w/my teeth. So why the "special treatment"? They robbed us. Our insurance pays for x-rays once every 2 years- since this is the first year we have that insurance, they wanted to take FULL advantage & do the unnecessary x-rays. We'll never go back.

About Hygienist: She was syrupy apologetic (completely insincere) about the overcharging and kept calling my husband "honey" which he repeatedly asked her NOT to do. She also went on & on telling us things we didn't want to know about her life & her new pet.

I know this doctor: 1 year