State of the Art Dental Group did a reasonable job taking care of root planing and scaling, as requested my my dentist. However, the financial decisions from their main office are borderline unethical to say the least. Once my insurance maxed out, the rates of their office switched to the higher "out of network" prices. Given that they delayed the presentation of my paperwork, they charged 500.00 dollars above the cost they would have charged to my insurance. In other words, they have no problem in taking a lower payment from my insurance and a higher payment from the patient. They try to blame the insurance company, arguing that my insurance "forced them" to take the extra 500.00 dollars by the type of contract that they signed. This is ludicrous. They could always return that money to patients or take the lower payment. So, this is an office that is more than happy to take a cut for the insurance company and force the higher payment on the patient. They have lost me as a patient. It doesn't matter what their legal argument is on this issue, this is a practice that fails to have the well being of the patients as their primary goal.
out of 5 stars
