I've been going to Dr. Heck for several years. I have never had a dentist as gentle as he is. He knows my aversion to dental work and he and his assistant constantly reassure me during any process. His assistant even gives me some reassuring pats on the arm if it gets a little loud (I hate those machines). His manner is just as gentle and I never feel like he is rushing out to wait on someone else - he always takes time to see how things are going and make sure I have no dental concerns. His work has always been great, too. So, if you want great dental work and you are a weenie when it come to dentistry- this is the guy for you. And ladies, he is easy on the eyes - Ha Ha Ha
About Hygienist: Has always been a good experience. Personally, I wish they would not wear perfume as they have to work so close to you. Just my preference.