Review by
Smiling Patient
Stars:
2.5
on
2013-11-05
Link
Facilities:
Service:
Painless:
Results:
Cost:
I had a terrible experience with this office. I was not told until moments before my son's procedure that I would not be allowed to stay in the room with him.My son is 9 and was scared.Had I known that office policy was not to allow parents to stay in the room I would have prepared my son ahead of time.A nurse told me it was office policy and Dr. Kurtz then informed me(he seemed annoyed I had an issue with this)that they don't tell parents ahead of time on purpose.He went on to compare the procedure to an emergency surgery in a hospital-if I would not be allowed in the OR for an appendectomy why would I be allowed to stay with my son for simple tooth extractions?!?! What a terrible comparison! My son had never had laughing gas before and was scared.The office staff takes your money within 10 minutes of arrival,then makes you wait almost an hour(with a child who hasn't eaten in 12 hours)and has terrible bedside manner.I will be finding a new oral surgeon. Just wanted other parents to know
About Front Desk: Not very friendly
Front desk:
Hygiene rating:
About Hygienist: The hygienists were great with my son
out of 5 stars
