I used Dr. Giaquinto in 2004 and 2005, but then left his office and am glad I did. The problem wasn't with Dr. Giaquinto, he seemed quite up-to-date with current technology, quite personable, and the outcome of each visit was acceptable. The problem was with his staff, and with the office trying to cram too many appointments into every day, leaving Dr. Giaquinto running back and forth like a sprinter. The front desk staff seemed completely incapable of figuring out insurance and how much to bill me. I've never seen such a confused bill, which got worse and worse with every visit, and always erring on the side of them wanting more money from me than I was supposed to pay. They also never had time to go over my bill since they were constantly overwhelmed with patients streaming in and out of the office. One of the hygienists was also very poor in my opinion, causing an unusual amount of pain during just a routine cleaning. The waiting room is also quite cramped. There was also no clear treatment plan ever given or explained to me, I always had to ask questions about whether some treatments were really needed, and I was very suspicious that some were not. These problems may have been fixed by now, but I won't return.
out of 5 stars
