inept office staff. No explanations were given. The Dr is unprofessional unethical and greedy. It's all about the dollar. We don't believe he even preformed the procedure. The jaw is now worse. I had to pay cash and he changed things along the way. I was charged $850 for a $125 mouth guard that never fit. He told me "it fit you just have to push it on. He is rude and when I called to question him he stated "I held up my end of the bargain" Very unethical to say the least