My children had routine fillings, cleanings, etc. a few years ago and everything was just fine. Dr. Nia himself is very personable and considerate.
However, my brother-in-law's experience was a total disaster. He had a severe toothache and wanted the tooth pulled because it was rotted. He asked me if I knew a good dentist so I recommended dr Nia. He scheduled an emergency appt that same day. Would you believe they kept him waiting there in agony for 3 hrs.?!
Finally, the sec'y called him over and asked him to pay $350 up front before even seeing the dentist! When he asked why, she said he might need a root canal. He asked her how she would know this unless he saw the dr first, and she got nasty with him and said it was their policy. Another lady came out and also demanded the money up front. He refused again. Then office mgr came out and told him unless he paid $350 up front, the dentist couldn't see him. Finally, he got mad and left after 3 hours of waiting. Boy, was he ticked off at me for sending him there! The next day he went to a different dentist who only charged him $75 for the extraction and a couple of bite wings.
After hearing this story, none of us ever went back there.
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