Dr. Adatto and his staff are so extremely upbeat and reassuring. I first went to Dr. Adatto 3 yrs ago, & hadn't been to a dentist in at least 6 years. I needed a crown, and the day after getting my temporary crown, I got an call in the evening from Dr. Adatto, asking how I was doing. He called me again the evening after he put on the permanent crown. They also sent a really nice letter thanking me for becoming a patient.
In short, the customer service at Dr. Adatto's is fantastic, and the people are very kind. They get me into appointments quickly, and they don't preach at me when I don't floss as well as I should!