Read review posted by Smiling Patient on Jan. 29, 2008, 8:32 a.m. for Dr. Kenneth Pratt - Oral Surgeon

Dr. Kenneth Pratt DDS - Oral Surgeon

3.0 based on 5 reviews

Rating out of 5 stars

Alameda, CA

Map & Address
Review by Stars: 3.0 on Link
Dr. Pratt services were great in the removal of my wisdom teeth, but Tina who handles the billing portion was very unprofessional, did a poor job at checking out my plan and was very defensive when asked to explain herself. After I called my insurance plan and spoke with them, I understood why she was defensive, she did a poor job. She told me that I had plenty left on my plan before going over my max. She checked it one week prior and never again, not even on my first visit when Dr. Pratt came in and said I had enough on my plan to cover and to bring in $35. It would have shown the amount online. I have never talked to or been treated so poorly. I will never go here or recommend this place.
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