Read review posted by Smiling Patient on Nov. 3, 2008, 10:10 a.m. for Dr. Kirk Yen - Oral Surgeon

Dr. Kirk Yen DDS - Oral Surgeon

4.5 based on 7 reviews

Rating out of 5 stars

San Jose, CA

Map & Address
Review by Stars: 3.0 on Link
Wisdom teeth extraction were taken care all right by Dr. Yen. But,.......... get your insurance pre-approval before step into his office. Don't take their words "No Problem!". The accounting person is not clear on medical claim . One billing code mistake from Yen's accounting person had caused us numerous back and forth between the medical bill and insurance company. And the bill came in with collection agency threaten letter too. Everything is your fault, the accounting person always right. I wouldn't believe it until encountered the situation. At the end, she changed the billing code and insurance company paid off. There is no apology from the accounting person even at her own mistake. I am not impressed with the customer services at all.

I know this doctor: 1 year

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