Although Dr. Albus's office is relaxing and state-of-the-art and his hygienists are friendly and do excellent work, each time I would be seen by the dentist himself, who is skilled and personable, I would get the upsell for out-of-pocket dental procedures that I did not want. It is also annoying to get a bill for the full amount before it is even submitted to my insurance. I'm told by their billing department just to ignore it until I get another bill that shows the insurance submission, but it would be helpful for that note to appear on the initial bill itself so I wouldn't have to worry.
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