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Dr. Thomas Veraldi DDS - Orthodontist

4.0 based on 12 reviews

1 Rating out of 5 stars

Kirkwood, MO

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Dr. Thomas Veraldi Rating 4.0 stars based on 12 reviews $$
Comfortable Facilities
Efficient Service
Mild Stress
Good Results
Moderate Cost
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Smiling Patient dislikes Dr. Thomas Veraldi on Oct. 5, 2016, 1:06 p.m.
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Review 1 by Stars: 2.0 on Link
was rude when I told him about negative experience with hygienists. will not be going back.

About Front Desk: very unfriendly hygienists. made my son uncomfortable and rude to me.

My Experience: Exam & Consultation, X-Rays

I know this doctor: 2 years

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Review 2 by Stars: 5.0 on Link
Dr. Thomas Veraldi is the best dentist around. He has done a great job and is very fun and professional. He is great and I will always recommend him.

About Front Desk: Helpful, friendly.

Front desk:

I know this doctor: 20 years

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Review 3 by Stars: 2.0 on Link
Dr. Veraldi yelled at my 4 year old daughter in his office. He is supposed to be skilled in working with children. I was appalled at his unprofessional behavior. He very quickly lost his patience with her when she was crying. She was scared and did not want to open her mouth. He yelled at her to open her mouth, threatened to make me leave the room, and rolled his eyes at her. In 2 of our 3 visits I also felt he spoke very rudely to me in regards to how to care for teeth and the foods my children should be eating. I realize it is his job to make sure we are properly caring for teeth, but I did not appreciate the condesending way he relayed information. I can easily call him a jerk, and I will make sure to tell others not to take their children to a dentist that yelled at a 4 year old. There are too many great dentists out there to go to him. Don't waste your time.

I know this doctor: 1 year

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Review 4 by Stars: 3.0 on Link
CAUTION: UNETHICAL BILLING PRACTICES BY DR. THOMAS VERALDI. We were not clearly advised that Dr. Veraldi no longer accepts our dental insurance until AFTER our daughter's fillings were done (and it was time to pay and we got a much larger bill than expected but which we paid at the time of service.) To add insult to injury we received an additional bill from Dr. Veraldi a few week later for even more!! Dr. Veraldi is good with children and seems to be a fine dentist. However, his billing practices of not clearly advising patients that he no longer accepts their insurance until after services are rendered are CLEARLY UNETHICAL and a violation of implied trust and as such I advise against going to him at all.

I know this doctor: 2 years

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Review 5 by Stars: 1.0 on Link
My daughter was a patient here for 2 years. The hygenists speak extrememly loud and slow to the patients,l like they all have a handicap. So loud, that the entire waiting room can hear what they're saying in the exam room. The receptionist wanted to speak to me about some recommended future dental work on my daughter IN the waiting room in front of several strangers! This is a major privacy violation! Not to mention that this information should have been coming from the dentist, not the receptionist. Finally, when my daughter's treatment was finished, I was asked to pay a balance that was different than the original estimate and when I asked for an explanation of the charges (a billing statement), the receptionist looked at me like I was crazy. Like I should have just paid the $175 without asking questions as to what I was paying for. Terrible customer service. I have worked in the health care environment for 8 years, and this office is violating the Patient Privacy Act!

I know this doctor: 2 years

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Review 6 by Stars: 5.0 on Link
Dr. Veraldi is treating our cleft affected daughter and have been amazing to work with. He is very kind and caring.

I know this doctor: 1 year

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Review 7 by Stars: 5.0 on Link
Great guy! He was my dentist and my orthodontist. I had braces for 2 years in highschool and a few years after that I went back to Dr. Veraldi to have a special reatiner made (I didn't follow the directions of wearing the one he gave me every night at bed time) and it really helped get my teeth back in line! I got kicked out when I turned 25! He practices mostly on childern and young adults!

I know this doctor: 5 years

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Review 8 by Stars: 2.0 on Link
I took my 2 year old to Dr. Veraldi, a 'pediatric' dentist. They had a box of toys in the waiting room-nothing else seemed kid friendly after that. Admittedly, my 2 year was difficult that day, but the doctor and staff didn't seem to know how to deal with him and commented that he was spirited. I expected a peds dentist to know how to handle children much better than just saying "I HAVE to look in your mouth" and then pushing his way in. The x-ray machine wasn't working that day, so he MAILED me his treatment plan, no phone call.

I know this doctor: 1 month

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Review 9 by Stars: 3.0 on Link
He does a good job but me and my sisters have had our braces on for more than 3 years.
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