Connect with Dr. Craig Goodman DDS Periodontist in Dallas, TX

Dr. Craig Goodman DDS - Periodontist

4.0 based on 12 reviews

1 Rating out of 5 stars

(972) 233-1142

Dallas, TX

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Dr. Craig Goodman Rating 4.0 stars based on 12 reviews $$$
Comfortable Facilities
Efficient Service
Mild Stress
Good Results
Expensive Cost
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Smiling Patient dislikes Dr. Craig Goodman on July 7, 2016, 10:52 a.m.
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Review 1 by Stars: 5.0 on Link
I've been a patient with Dr Goodman's office for 20 years beginning with a deep cleaning. He and his staff are professional and friendly. With their expertise and my diligence in cleaning every 3 months I'm glad to say I've never had another deep cleaning.

About Front Desk: Front desk staff always makes sure to remind me of my appointments and to take my pre-med.

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About Hygienist: Always a pleasure to visit with my hygienist. She does a great job.

My Experience: Deep Cleaning

I know this doctor: 20 years

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Review 2 by Stars: 5.0 on Link
I have seen dr goodman and his staff for many different procedures over the years. he and his experienced staff have always made my visits painless and anxiety-free. my most recent visit was for a cleaning, but I have also been to dr goodman for oral surgery and gum grafts. in every case, the results have been exceedingly successful. in addition, it's a friendly office with nice, caring professionals.

About Front Desk: Amy is a delightful receptionist and Vickie knows the ins and outs of insurance coverage, no easy task nowadays.

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About Hygienist: Victoria does a thorough job. she's meticulous and obviously takes pride in her work. it's always a delight to walk out with a white, bright smile.

Hygiene time: 55

My Experience: Cleaning

Duration: 1 hour

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Review 3 by Stars: 5.0 on Link
Dr Goodman does a great job of explaining what needs to be done and I have been very pleased with the results.

About Front Desk: Always has a smile and keeps me on time for my appointment

About Hygienist: Great personality and does a very thorough job

Hygiene time: 45

I know this doctor: many years

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Smiling Patient likes Dr. Craig Goodman on Sept. 14, 2015, 12:52 p.m.
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Review 4 by Stars: 1.0 on Link
unprofessional tricks you into purchasing what you do not need . Inaccurate diagnosis worst experience ever.

About Front Desk: Vikki unprofessional and rude

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My Experience: Exam & Consultation, X-Rays

Duration: Half hour

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Review 5 by Stars: 2.5 on Link
The staff at this Dentist office will TRICK you. They will do procedures without asking you or letting you know the COST and then send you a bill. During my last teeth cleaning, I was bombarded by staff saying that I needed X Rays. I had previously paid for a consult and thought the X Rays were included in that. I was pregnant at the time and was told the X rays would be done at a later date. (I thought this was the later date) When I checked out, they only charged me for the cleaning and not the X rays, but several months later I got an invoice in the mail. Why didn’t they make me aware of these "charges" at the time of service? The AR person, Vicki, is very rude and disrespectful and unreasonable. I will not be going back to this dentist because of the poor customer service and lack of communication to patience and lack of integrity in this practice. I am a single mom with no dental insurance and always paid this dentist in a timely manner and now I feel SWINDLED. I think their business and clientele must be going downhill because they hounded me with phone calls for weeks on end, telling me that it was time for another cleaning; also their offices are closed for most of the week because apparently other clients are starting to catch on to their scheme. I do NOT recommend this dentist. Ashley Price

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Hygiene time: 45

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Review 6 by Stars: 2.5 on Link
This dentist ruined my mouth. I would not recommend him to anyone. I had to replace 3 crowns he fractured. He removed my gum tissue with a machine, and now it looks like receding gum tissue. Then he told me I would have to be examined more often. I will tell all dentists from here on that I want a second opinion. He even talked about the money he would make off of me. There I said it; write it down if you'd like. You won't touch my mouth again.
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Review 7 by Stars: 5.0 on Link
Friendly supportive staff, located in good area. Dr Goodman is excellent in expressing concern for patients' well being.

About Hygienist: Sylvia is great! She explains what she's doing and why, almost totally painless

I know this doctor: 3 yrs

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Review 8 by Stars: 5.0 on Link
Dr. Goodman is a remarkably skilled and experienced specialist who has cared for my families needs not only for the infrequent surgery and gum repair issues but also for our quarterly cleaning and assessment appointments. He is thorough and focused while being relaxed and more than happy to answer our questions/concerns. He and his team are fast and professional - prioritizing both my health and my time. I highly recommend Dr. Goodman.

I know this doctor: 9 years

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