out of Read Reviews for Dr. Susan Hale
I went to Dr. Hale over 5 years ago now. Her way of 'putting me at ease,' was to chat incessantly over my head, while drilling teeth, to her assistant--I recall something about soccer. I am a big dental 'chicken' which Dr. Hale knew. I felt terrified that she was chatting while drilling in my mouth. (mindfulness?) When I complained she offered me an ipod so music would tune out her conversation for me. She also drilled through 3 teeth when I was only there for one filling. She said the teeth were really bad (they were) and she would fit a bridge. A lot more money than I had. I wore the temporary for 5 years. It finally gave up and I have braved a new (much less expensive) dentist who told me bridges are bad. I don't know. But revisiting this mess in my mouth 5 years after the fact has reminded me of this sore experience. Dr. Hale is well-liked and office has air of professionalism. I hope my case is isolated. i have read a lot of dentist customer reviews, finding a new dentist. I now know it is essential to ask tough questions, not feel intimidated, trust gut, & get prices/treatment plan up front, before beginning treatment.
I know this doctor: 5
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I went to Dr. Hale for over 10 years while living in West LA. The hygenists are very thorough, and the cleanings were always easy. Dr. Hale did a few filling replacements, and all worked out fine. The office has very convenient hours, with early and late hours one day per week for office workers, and they tend to be punctual about seeing you on time. I also never had a single problem with insurance billing the whole time.
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I have been a patient of Dr. Hale's for over 6 years and always had a great experience. I highly recommend her.
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