Read Reviews for Dr. Chip Gerlach
Exceptional care. Very professional. Caring and thorough. Explained the planned procedure in advance which helped me to understand the process.
About Front Desk: They were quite knowledgeable. Very informative and helpful. They seemed to be quite genuine in their desire to assist me.
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Hygiene rating:
About Hygienist: Very pleasant and professional. She taught me a great deal about dental prevention.
Hygiene time: 45
My Experience: In-Office Whitening
I know this doctor: Many years.
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I have no insurance. I went to this office for an exam (for which I paid cash) and a quote for future procedure. I made a future appointment and was given a quote for the procedure.
A few weeks later I kept the appointment and had the procedure performed. Upon checkout I was told my the "annoying and disturbing" receptionist (?) that the procedure would cost a lot more than the original quote. She told me that "...because a few weeks had past the cost had gone up." Seriously???? As a professional person myself I do not regard this as professional. I would never recommend this place when there are so many more "professional" and fair dentist offices in the area.
I felt like a victim of a "bait and switch."
About Front Desk: Very uncaring, unfriendly and "money hungry."
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